Getting started with Jeton and have some questions in mind? We’ve prepped a Jeton Starter Kit for you. Let’s answer some of the most common questions to help you get started with Jeton.
1. How do I create a Jeton account?
Getting started with Jeton is easy. Just follow these steps:
- Go to the Jeton website or download the app and click on Sign Up.
- Enter your details like name, email, and a password.
- You’ll get a confirmation email. Open it and click the link to verify your email.
- After that, log in, and you’re good to go!
It only takes a few minutes, and you’re all set!
2. How do I verify my account?
Verifying your account is simple. Here’s how:
- After logging in, you’ll be asked to verify your identity.
- Upload a valid ID (passport, driver’s license, etc.) and proof of address (like a utility bill).
- Once you upload everything, Jeton will review it. This usually takes 1 business day. Once you’re verified, you’ll get an email, and you’ll have full access to your account!
3. How long does it take to send and receive money?
Jeton is super quick with transfers! Here’s how it works:
- Sending money: If you’re sending funds to another Jeton account, it’s instant, money moves right away!
- Receiving money: If someone is sending money to you, it’s also pretty fast. However, if the funds are coming from a bank or another payment method, it can take 1-3 business days.
4. What’s my Jeton ID, and how do I find it?
Your Jeton ID is your unique identifier for transactions.
To find your Jeton ID:
- Open the Jeton app.
- Tap on your profile icon (the round one in the top left corner).
- Your Jeton ID will be right there!
It’s easy to find and share with others when you need it.
5. Are there fees with Jeton?
Most of the transactions don’t require fees with Jeton. There are some fees to keep in mind, depending on how you use Jeton. Always check jeton.com.fees-and-limits before you want to decide on which method you want to use, also while making a transfer you will be able to see fees clearly.
- Adding Money: There are more than 50 methods to top up your Jeton account! Check out our free top up options, some of them might apply a small fee.
- Withdrawal fees: If you withdraw to your bank account or another payment method, a small fee might apply.
- Transaction fees: Sending money between Jeton accounts is usually free, but external wallet transfers might have a small fee.
6. Can I use Jeton for online shopping?
Jeton, whether physical or virtual, is accepted by any online store that takes Mastercard, UnionPay, or VISA. Plus, many merchants directly accept Jeton as a payment option. At checkout, just select Jeton, log in, and confirm your payment. It’s that easy!
Can I make Payments with my Jeton account? Yes, it is integrated with thousands of merchants and you can make direct payments.
7. Is my information safe on Jeton?
Your security is a priority for Jeton. They use encryption to protect your data, and all your transactions are secure. So, you can relax knowing your information is safe.
8. What if I need help with something?
If you need any help, Jeton’s support is always there:
- Email: Reach out to [email protected].
- Live Chat: Get quick answers via live chat on their website.
- Help Center: Check out their FAQ section for more answers to common questions.
9. How do I get a Jeton Card?
You can use Jeton to get a physical or virtual card to access your funds. Here’s how:
- Step 1: Log in to your Jeton account.
- Step 2: Go to the Jeton Card section in the app or website.
- Step 3: Choose if you want a physical or virtual card.
- Step 4: Follow the steps to order your card. The physical card will be mailed to you.
- Step 5: Once your card arrives, you can use it just like a regular debit card to shop online, in-store, or withdraw cash from ATMs.
Having a Jeton Card gives you more flexibility and access to your funds wherever you are.
And that’s it! With these answers, you’re all set to start using Jeton. It’s a fast and secure way to send and receive money. Once you’ve set up your account, you’ll be a Jeton pro in no time. If you have more questions, feel free to reach out to Jeton’s support team, they’re always happy to help!
